Sanford Health Guest Services - Patient Access Management in Bemidji, Minnesota

Job Title: Guest Services | Patient Access Management | Bemidji

City: Bemidji

State: MN

Department : Telecommunications - Bemidji

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

JOB SUMMARY

Provides professional guest-center services for Sanford patients, families and visitors. This includes providing information, direction, and support for emotional and educational needs, serving as a patient/family advocate, and serving as a liaison between patients/family and Sanford associates and resources.

Daily interact with patients, families and visitor by greeting, assisting patients in and out of cars and wheelchairs throughout the clinic campuses. Daily report safety concerns. Drive patients/visitors and outreach providers in Sanford van within the designated campus locations and local airport. Daily there is frequent walking and lifting. Maintain sanitary standards for department equipment. Must have a working knowledge of computer applications. Display Sanford's 5 core values at all times. Frequent walking and lifting.

DEPARTMENT DETAILS

Full-time, 40 hours a week. Hours range 7am-5pm Monday-Friday. The position rotates coverage among the Main Clinic, 1611 Clinic, Joe Lueken Cancer Center, and Orthopedics & Sports Medicine locations.

QUALIFICATIONS

This position rotates working at different locations (Main Clinic, 1611 Anne Street, Orthopedics/Sports Medicine and Joe Lueken Cancer Center. Rotate 8 hours shift between 7:00-5:00

Must have at least three years experience in a health care and/or service environment with demonstrated ability to provide excellent customer service, and apply critical thinking skills and problem solving techniques.

Valid driver's license required. Basic Life Support Certification if not certified at hire, must attain within 3 months.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing.

Every day, we show that commitment by delivering the highest quality of care to the communities we serve.

We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care,

leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research,

education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases.

We continuously seek new ways to achieve our vision of improving the human condition

here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families

and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application,

please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .

City: Bemidji

State: MN

Job Function: Customer Support Services

Job Schedule: Full Time

Shift: Days

Req Number: WD03038